Dyson - Worst customer service and worst delivery
irst time buy something directly at Dyson.com last September 7. Until now no updates.
I have not received any tracking information and to make it worst, I can no longer view my account at Dyson.com. I tried resetting my password, but it did not work. I called several times and the representatives are rude (except for one, her name was Niaira), I was being asked to call customer service when I try loggging it at Dyson.com but the customer service representative who answered the phone said that I need to WRITE AN EMAIL TO QUESTIONS@***.COM!!!! horrible experience.I was able to log in at the Dyson Link app to view and control my purifier though.
I regret buying Dyson Products. I have a V6, V10, a Dyson Pure Cool Link Tower, Dyson AM07 and the Dyson Supersonic Hairdryer.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Deliver product or service ordered.
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