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Dyson - No Order Confirmation

I purchased a dyson product yesterday with no email confirmation of my order! I have tried on and off all day to talk to someone and no success! Please confirm so that I don’t worry about my payment by credit card! Bonita_Wood@hotmail.com
Company wrote 0 private or public responses to the review from Nov 30.
3.3
Details
Customer service
Ease of Use
Price Affordability
#1411995
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I bought two dyson V6 abosolutes on behalf of my mom for Christmas presents at the end of September. Supposedly they were $250 off, but when I looked today, the same product was on sale for $189 (and only $200 off). A significant difference. They would not honor the...
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Company wrote 0 private or public responses to the review from Nov 29.
#1410803
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I called dyson as my vacuum was supposed to arrive today. They were not any help and referred me to Ups. Called ups who told me to call dyson to Open a consumer affairs claim. I called dyson back, And received yet again, another hard time, with another dyson...
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Company wrote 0 private or public responses to the review from Nov 21.
1.5
I didn't like
  • Customer service is a joke
  • Corporate attitude
  • Everything regarding customer service
#1405479
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Purchased a replacement hose (DC25 HOSE ASSY) from them. That's the main hose that goes to the vacuum. 10 to 15 days to get the part delivered. I get things shipped from China in less time. Received a tracking number 3 days ago and it hasn't moved from them receiving...
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Company wrote 0 private or public responses to the review from Nov 20.
#1404596
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I have tried to order a v-10 directly from Dyson four times now- they keep on sending cancelled order two hours after they confirm on the phone. So i checked with my credit card company - they took money everytime. I called them they cant figure it out or help, they...
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Company wrote 0 public responses to the review from Nov 19.
#1403755
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Dyson - Very disappointed of breakage and wear off of material
Dyson - Very disappointed of breakage and wear off of material
I bought the Dyson Ball multi floors 2 years ago because I had another model years ago and thought, expensive but money well spent. The suction of the model is really good but it’s just too heavy, not easy to direct and use in smaller areas. The hose is very stiff and...
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Company wrote 0 private or public responses to the review from Oct 30.
1.8
#1391089
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I have bought a total of 6 Dyson vacuums. Everyone is now not functioning. Parts have fallen off, suction have failed and one just stopped working. None of them are ore than five years old. After waiting for an hour on the phone, I tried emailing customer service and...
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Company wrote 0 private or public responses to the review from Oct 15.
#1381791
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My experience with Dyson's customer service actually started out pretty good. I bought a V6-Animal stick vacuum back in May. Come September the battery would no longer charge. Disappointing for sure, but a call to Dyson and they made it easy for me. Just drop the...
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Company wrote 0 private or public responses to the review from Oct 02.
2.9
I didn't like
  • Everything regarding customer service
#1371345
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irst time buy something directly at Dyson.com last September 7. Until now no updates. I have not received any tracking information and to make it worst, I can no longer view my account at Dyson.com. I tried resetting my password, but it did not work. I called several...
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Company wrote 0 private or public responses to the review from Sep 11.
1.7
#1353065
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I sent my machine(Heater/Cooler Fan) for service the first time it failed, no updates on the status weeks after sending and I had to call/ email the customer services several times. They finally returned the machine and the service center commented it as "no fault and...
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Company wrote 0 private or public responses to the review from Sep 10.
3.2
I didn't like
  • Not knowing what the repair would be
  • Poor horrendous service
#1352128
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