I ordered a vacuum cleaner from their website.They never delivered.
I called their customer service many times, and they claimed "oh sorry, we will get it there next week". This happened repeatedly over several weeks. Product never showed up. I wrote many emails to their customer service dept, and I get no response, even though their website claims they will get back to all emails within 72 hours.
I reported them to the better business bureau. Not sure what else I can do. What is the recourse if a company like dyson has a website, takes your money through your credit card, and then they don't deliver.
Am I to call the police?Sounds like theft to me.
This person wrote the review because of problem with delivery of dyson vacuum cleaner from Dyson. Reviewer claimed that he or she lost $633 and wants Dyson to have the product delivered.
The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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