Dyson vacuums are a total rip-off. I've had mine for 6 months and from day 1 have had problems with it.
They claim it's a good machine to buy for homes with pets....not. The brush drive belt pulls all the hair into the belts, drive pulley, belt tensioner and you have to pick the hair out every time you vaccuum or it would burn up the motor. Last time it I used it the hair wrapped around the tensioner pully, stopped it from turning and it fell off the vacuum. And the darn thing costs $450.
They will send you replacement parts but who wants to own a 1 use vacuum cleaner for $450.
The thing is junk!!!
Review about: Dyson Vacuum Cleaner.