DC 24 animal vacuum clean is an overpriced piece of junk. Reset button does not work for roller brush and never has been consistent.
Replaced it once already. Horrid instructions. Just pictures. Guess what???
I can read!!!!Total lack of customer support. Called 3 days in a row. Left on hold 50 min. each time and never recieved a call back but got a generic email 11 days later.
Mediocre suction. OVERPRICED piece of plastic ***.
This company needs a kick in the #$#%^$. Save your hard earned dollars and take them local to someone who cares- there's still a few around.
Monetary Loss: $400.