My Dyson DC51 ANIMAL is an absolute piece of junk. Falls apart everytime I use it.
I Called dyson Canada and spoke to the snottiest CSR ever. DO NOT BUY THIS PRODUCT! TERRIBLE SERVICE AND CRAPPY WORKMANSHIP. I spoke to them and they would rather pay to ship it back to the repair shop EVERYTIME it breaks rather than refund me my money.
I have owned this machine 18 months and it is now garbage. I asked for a refund and they said NO! I will be sending it in for repair everytime it breaks I wish I had never spent the $400 on this product.
My husband said it was a waste! He was right!
Review about: Dyson Dc51 Vacuum Cleaner.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.
I didn't like: Dyson dc51 animal at all, Broken, Customer service, Overall product quality.