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Contact Dyson Customer Service

How to Reach a Person at Dyson

Verified Contact Information

Toll-Free Number:

  • 1-844-705-4777
Call Now
Send Message

Customer Service:

  • 1-866-693-9766

Business Customer Service:

  • 1-855-720-6378

Customer Service:

design@dyson.com
questions@dyson.com

General Info:

help@dyson.com

Legal:

privacy@dyson.com
Privacy Inquiries

Dyson Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Dyson Phone Number
1 (844) 705-4777
Average Hold Time
00:02:15
Average Calls duration
6 minutes
Most Popular Dyson Email Address
questions@dyson.com
Dyson Live Agent Availability
17% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
View full overview

How to Contact Dyson Customer Service?

Dyson support is committed to providing easy customer service so its users can get help with anything they might have problems with. One of the most used customer service numbers is 1-866-693-9766. This number connects you to the Dyson service center, where a trained representative will assist and guide you. However, if you want to contact business Dyson customer care, there is a separate phone number to dial. For this purpose, the Dyson phone number to be used is 1-855-720-6378.

The Dyson customer support corporate address is at Dyson Inc., 1330 West Fulton Street, 5th Floor, Chicago, IL 60607. You can use the mentioned address to contact their customer service team in cases where you cannot receive the needed assistance via phone. When you visit the corporate office, you can directly contact Dyson representative and share your trouble. Once you share your concerns, the representative will present you with the most effective solution. If you cannot visit the address in person, you can also send your regards as written correspondence, which will be reviewed and responded to as soon as possible.

Dyson's support team is always ready to assist you with your problems to the best of its ability. However, there are limited Dyson customer service hours during which you can interact with a live representative. To talk to the representative at the Dyson service center, dial one of the numbers between 8:00 AM and 8:00 PM CST, Monday through Friday. On Saturday, Dyson customer service hours start at 9:00 in the morning and end at 6:00 in the evening CST.

The company offers a Dyson live chat feature for customers who prefer to get solutions over chat instead of on a call. To initiate the Dyson chat feature, click on the live chat icon at the bottom right corner of your screen. The chat icon is visible as soon as the Dyson expert becomes available. So, initiating the chat during Dyson customer service hours is best. However, you can get helpful troubleshooting advice and more information by clicking on the automated chat icon at the bottom right corner of your screen 24 hours a day, seven days a week.

There are different Dyson emails to get accessible support from their customer service providers. If you have customer support inquiries, email Dyson customer service to questions@dyson.com. This email address addresses customer-related concerns, making it easy to contact Dyson customer care. For general information about the service and the company, you can email help@dyson.com. For queries about how your personal information is used, direct your concerns to privacy@dyson.com. The email addresses mentioned above ensure that you can direct your communication to the appropriate department, whether it's for customer support or privacy-related matters.

PissedConsumer Club

Contact Information

Dyson Website:

Dyson Help Center:

Other Info (opening hours):

US based helpline open:

8:00am - 8:00pm CST Monday to Friday

9:00am - 6:00pm CST Saturday

More contact details

How Customers Rate Dyson Support?

4.5 / 5
Good

Based on 1.6K calls to Dyson customer support through PissedConsumer.com and 11 survey responses.

Total Calls
1.6K
Avg Call Duration
05:38
Issues Resolved
10%

Why Customers Call Dyson?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 32%
  • Product/ Service 30%
  • Request for Information 10%
  • Return/ Replace 9%
  • Payments and Charges 8%
  • Shipping and Delivery 5%
  • Staff 3%
  • Activation/ Cancellation <1%
  • Refund <1%
  • Account <1%
  • Website/ Application <1%
  • Employment <1%

Customer Inquiries & Issues

32%
  • "No scution"
  • "Pedido"
  • "Can't register"

Product/ Service

30%
  • "New vacuum did not work."
  • "Purchase"
  • "Broke"

Request for Information

10%
  • "Help with repair"
  • "Dyson V15 support"
  • "Question about filter wash"

Return/ Replace

9%
  • "Need replacement battery for vacuum Dyson V8 fluffy"
  • "Need replacement battery"
  • "Replacement part"

Payments and Charges

8%
  • "New vacuum not charging"
  • "Won't charge"
  • "My Dyson is not getting charged"

Shipping and Delivery

5%
  • "Possible missing part"
  • "Tracking # of new product"
  • "The Dyson V15 vacuum cleaner scratcher my hardwood floor. 40inches. I need someone to get the hardwood floor fixed"

Staff

3%
  • "i need service on my vacuum"
  • "Poor customer service"
  • "Poor service trying to buy at Best Buy"

Activation/ Cancellation

<1%
  • "My order was canceled"
  • "Keep canceling my order"
  • "Cancel order"

Refund

<1%
  • "not getting refunded"
  • "Refund"
  • "To issue me a refund and cancel order I had placed because part was not compatible to my vacuum."

Account

<1%
  • "Not amount account recived"
  • "I just ordered my hair dryer and I gave my email with a missing one letter."
  • "Hacking problem exists"

Website/ Application

<1%
  • "New Dyson came with docking part with wall plate installed and we can't get it off. We need a new docking station and wall plate immediately."
  • "Yes, floor vac assembly install"
  • "Installing new part"

Employment

<1%
  • "Unemployment benefit copies 2/18-5/18"

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4.5 out of 5

Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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