Contact Dyson Customer Service
Dyson Phone Numbers and Emails
Toll-Free Number:
-
(844) 705-4777
Customer Service:
-
(866) 693-9766
Business Customer Service:
-
(855) 720-6378
Dyson Emails:
How to Contact Dyson Customer Service?
Most Popular Number:
| Total calls: 1 077 | Issues resolved: 44 | Last call: May 14, 2025 |
Dyson Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dyson Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dyson is 8447054777. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 65% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Dyson may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dyson Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dyson is 8447054777. 73% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 65% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Dyson may ask you for the following information to identify you as a customer: address or zip code, first and last name or email.
People call Dyson mainly because of product/ service, request for information and return/ replace.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Dyson is questions@dyson.com. 89% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Dyson Website:
Dyson Help Center:
Other Info (opening hours):
US based helpline open:
8:00am - 8:00pm CST Monday to Friday
9:00am - 6:00pm CST Saturday
Dyson Customer Service Reviews
Terrible customer service. They had me return a Dyson under warranty, and now they will not respond to me.
The women who took my call was very professional and helped me with the delay time that my stick vacuum would be delivered and not the date that was supposed to be delivered
How Good is Dyson's Customer Service?
Summary of Dyson Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dyson?
Product/ Service Question:
- “My Dyson is not working right it doesn’t have a long battery life at all”
- “The head for my vacuum broken”
- “Dyson vacuum does not work properly”
Request for Information Question:
- “I left email about Amazon purchase vacum doesn't work at all brand new”
- “HELP!!!!”
- “Question about why connecting the vacuum body to the stick/tube is difficult.”
Return/ Replace Question:
- “I returned a Dyson unit for replacement and now no one is responding back to me.”
- “Return”
- “Wrong replacement part”
Payments and Charges Question:
- “My Dyson is not getting charged”
- “Doesn't whole charge for only 5 minutes”
- “Charging”
Shipping and Delivery Question:
- “Wrong part (filters) for vacuum SV57”
- “I need a shipping box for a Dyson Ball vacuum cleaner to return it for service”
- “Delivery”
Staff Question:
- “Customer service”
- “Customer service failure”
- “Need to speak to a manager regarding a complaint”
Refund Question:
- “Not getting refunded”
- “Refund”
- “To issue me a refund and cancel order I had placed because part was not compatible to my vacuum.”
Activation/ Cancellation Question:
- “Cancel order”
- “Cancelation”
- “I need a order cancelled. Fraud.”
Account Question:
- “Not amount account recived”
- “I just ordered my hair dryer and I gave my email with a missing one letter.”
- “Hacking problem exists”
Website/ Application Question:
- “New Dyson came with docking part with wall plate installed and we can't get it off. We need a new docking station and wall plate immediately.”
- “Yes, floor vac assembly install”
- “Installing new part”
Employment Question:
- “Unemployment benefit copies 2/18-5/18”
Other Question:
- “Need part”
- “My Dyson vacum”
- “Can't find model number”
Compare Dyson Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
