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we had a dyson cleaner where the contols were built into the end of the hose. After the tool fell to the floor a few times,which they all do in use, the plastic holding the slide control shattered leaving live termials exposed. After useuing insulating tape it got even...
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#1124883
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I reported my Dyson big ball animal and allergy a few weeks ago to customer service for injuring my child! After vacuuming I turned off the vacuum and continued with my daily chores. I heard a scream coming from the next room and walked in to find my 5 year old...
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#1124092
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The standard shipping for Dyson is unacceptable. About two weeks to get the expensive product you bought. I contacted customer service by phone the Wednesday after I ordered on Friday. Was told it takes 48 hours to process and would ship out that day (Wednesday) and I...
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Anonymous
Lisa Thurston

No package ever found. Called again on 11/01 and they were overnighting another one that I would get by 11/03 and again nothing. Called 11/06 and they couldn't guarantee when ...

1.0
#1121736
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Dyson. Refund

Dyson
#1042899
1.0
Details
Dyson sent 2 units one was returned they charged me twice. No refund been a month. They called today said the refund was issued. A lie it was not. I will return my other Dyson ask my bank for 2 chargebacks and get away from such a corrupt company.
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Dyson Dc17 Vacuum Cleaner Review

Dyson
#987712
1.2
Details
D.C.-17 stopped working as normal. Unit was out of warranty and Dyson was anything but sympathetic. I own 2 Dyson vacuums but based on this problem and total lack of Dyson effort to help me, I am done with Dyson! They really suck!!! No pun intended.
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Customer service
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Short Review on November 28, 2016

Dyson
#963053
1.0
Details
Tried to order a vacuum online...representative refused to take my money because my physical address was not in their usps database. Apparently they don't need the business.
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Dyson Customer Care Review

Dyson
#903132
1.8
Details
Rude customer service people. Will never buy a dyson again...
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Customer service
Diversity of Products or Services
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I have a v6 cordless vac that my husband bought for me so that I wouldn't have to drag around the canister I have which kills my back. I loved the new v6 so much that when I saw a really good deal on QVC for the v7 I bought it because two is always better than one. 1....
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3.7
#1121692
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I received a message stating that I qualified to be a tester of dyson Vacuum and that I could then keep the vacuum. It was a hoax. I put in my name my address and my phone details, I put no to the contact from the life insurance, travel etc. I then hit send and was...
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Product
#1113876
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Lost original manual... None listed online... Called Cust Service and was told one would be sent... Called again when no manual was received... Was told order was cancelled for some reason... Was told again, one would be sent... Called again when manual was not...
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1.0
I didn't like
  • Customer service
#1113072
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Paid $500 for the Dyson Allergy. A year later and it has failed. The motor completely burned up. Wife was using it and I started to smell electrical burning. She takes of her vacuum better than some take care of their children. Called Dyson, long story short, said it...
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Anonymous
Tahani

Had a similar issue except my animal allergy vacuum over heated to the extent that it injured my child, burned her leg! And when I called to report it and request a different ...

#1096735
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My Dyson DC51 ANIMAL is an absolute piece of junk. Falls apart everytime I use it. I Called dyson Canada and spoke to the snottiest CSR ever. DO NOT BUY THIS PRODUCT! TERRIBLE SERVICE AND CRAPPY WORKMANSHIP. I spoke to them and they would rather pay to ship it back to...
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1.0
I didn't like
  • Customer service
  • Dyson dc51 animal at all
  • Broken
#1084765
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Sent my Dyson hot/cold fan back stopped working before warranty was off!My 87 year old Mother requires the fan along with the AC to ease her breathing.They sent me back a scratched and refurbished piece of junk.My Dyson was in excellent condition,after numerous phone...
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Anonymous
AJ

On two occasions now I have attempted to get some spares fro my Dyson animal DC 44 portable vacuum cleaner , it took them 12 days to finally get back to me , during the mean t...

Anonymous
Anonymous

I don't like our Dyson vacuum either. Plastic junk.

#1063059
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I tried to order the Dyson Big ball on line and kept getting fail message on step#2 (credit card information.) I gave up and I called the Dyson customer service. He was a little slow to my request but manage to get to step#2 (credit card info.) I gave him my Master...
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1.3
#1056733
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